Conspiracy Theory:
One of my coworkers bought a laptop at CompUSA two days ago and what an ordeal it was. It took her 3 tries to actually purchase the thing. The first time, the salesperson forgot to include the wireless router in the ticket, so she had to return it and repurchase it...then the sales tax was wrong...so again she had to return it and repurchase it...then the rebate form didn't print out because the salesperson had given her the wrong model of router, so she had to return and repurchase it a third time...
I would consider this an anomaly had not something similar happened to me when I bought my laptop from CompUSA 6 months prior.
After purchasing my laptop, I submitted the rebate forms along with the receipts that I had. Several months passed by and I got a postcard in the mail stating that my request for a rebate had been denied because I did not have proof that I had purchased a laptop.
I'm waiting to see what happens with my friend's rebate, but I'm thinking that CompUSA may be intentionally screwing up sales so as to thwart rebate requests...far out, I know, but possible? Who knows...In any case, I know not to go to CompUSA for my next laptop...
One of my coworkers bought a laptop at CompUSA two days ago and what an ordeal it was. It took her 3 tries to actually purchase the thing. The first time, the salesperson forgot to include the wireless router in the ticket, so she had to return it and repurchase it...then the sales tax was wrong...so again she had to return it and repurchase it...then the rebate form didn't print out because the salesperson had given her the wrong model of router, so she had to return and repurchase it a third time...
I would consider this an anomaly had not something similar happened to me when I bought my laptop from CompUSA 6 months prior.
After purchasing my laptop, I submitted the rebate forms along with the receipts that I had. Several months passed by and I got a postcard in the mail stating that my request for a rebate had been denied because I did not have proof that I had purchased a laptop.
I'm waiting to see what happens with my friend's rebate, but I'm thinking that CompUSA may be intentionally screwing up sales so as to thwart rebate requests...far out, I know, but possible? Who knows...In any case, I know not to go to CompUSA for my next laptop...